Email support only
Contact the AI Inpainting team
We handle every request by email. Write to [email protected] with the details below and we’ll route it to the right specialist.
Support channels
Email is the single entry point
Using the inbox below ensures requests reach the right teammate automatically.
Email support
All product, billing, partnership, and technical requests go through our support inbox.
[email protected]Response window
We reply Monday to Friday, 09:00–18:00 UTC. Expect faster handling for urgent incidents.
Enterprise and priority tickets jump the queue
Our office
22/F Airside, Kai Tak, Hong Kong
Send email
Email [email protected]
Tap the button or copy the address. Share as much context as you can so we can help faster.
Email [email protected]Include “AI Inpainting Support” in your subject line to flag your ticket automatically.
What to include
Checklist for faster resolutions
- •Include your workspace URL, order ID, or render ID so we can trace the request.
- •Describe the issue, the steps that led to it, and any error messages or timestamps.
- •Attach relevant prompts, screenshots, or clips—everything helps us debug faster.